If you are not entirely satisfied with your purchase, you may return your unused item/s to any branch of Modern Caribbean Enterprises Limited, in person, for an exchange or refund within 7 (seven) days of reception. Please be sure to have the original sales receipt and packaging at the time of your visit. The item’s receipt and original packaging are required for all exchanges.
The customer also has the option to receive a store credit for the full value of the purchase to be used at a later time.
If you would like to return an item for money back, please be aware that a 25% restocking fee will be applied to the refund.
Modern Caribbean Enterprises Limited will not assume transport charges for any items returned, unless specifically agreed upon beforehand for products purchased online or by phone.
If you wish to cancel an order that has already been shipped to you, please note that shipping fees still apply.
Please note that any product that has been modified or altered from its original state cannot be returned or exchanged.
For the cancellation of an order made after the payment is processed but before the package is shipped out, the refund will be made minus the credit card transaction fee.